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Culture, Fire, and Ice.
Safi Bahcall , noted physicist and author of bestselling ‘Loon Shots,’ makes a compelling case for understanding ‘control parameters’ and...
Charles Follett
Oct 25, 20222 min read


The Power of Operating State
Companies gravitate to one of four ‘Operating States,’ based on their degree of Resilience and Ingenuity. Resilience correlates with...
Charles Follett
Sep 20, 20222 min read


It Starts and Ends with Vision
We’ve claimed vision is a critical element for sustained viability. One of the more interesting cases we can learn from is playing out...
Charles Follett
Aug 31, 20223 min read


A World of Tipping Points
Think Different Malcom Gladwell’s “The Tipping Point: How Little Things Can Make a Big Difference” was just one of the many books in...
Charles Follett
Aug 11, 20223 min read


Making The Magic
Gartner’s Magic Quadrant Vision is fundamental to any organization. It defines the enduring purpose and intent that inspires, unites, and...
Charles Follett
Jul 20, 20222 min read


Diagnosing and Treating The Invisible
Growth pains Five years in, your business is growing at an unprecedented rate. However, with growth, you are no longer directly involved in the hiring process and subsequently, don’t have the personal relationships of loyalty, which were especially important with entry level hires. Finding and keeping the kind of people who made your business initially successful is increasingly difficult. You suspect the problem is beyond your ability to identify and assess, and your insti
Charles Follett
Jul 6, 20222 min read


Your Culture And Competitive Advantage
68% of business leaders believe that culture is a source of competitive advantage but fewer than 10% report success in creating a high-functioning organization, according to a survey of 365 executives in Europe, Asia, and North America. Why are so few successful? Here’s what you need to know: the two things an organization must have to be competitive are resilience and ingenuity . Resilience ensures you have the means to deliver value in today’s dynamic marketplace, desp
Charles Follett
May 31, 20222 min read


“Culture Eats Strategy For Breakfast”
As evident in the ‘great resignation,’ people are leaving their jobs in record numbers - making Peter Drucker’s prophetic statement 30 years ago, based on the advancement of the ‘knowledge worker’: “The lifelong workforce contract has been irrevocably broken.” What Drucker couldn’t have predicted was the tsunami impact COVID has had on the workplace. A side effect of the tsunami, however, is a convincing argument that people can be productive working remotely. Drucker
Charles Follett
Apr 24, 20222 min read


What can annual physicals teach us about improving performance?
Once a year, most of us schedule a physical. We do it without giving it a second thought because it ‘just makes good sense’. We go because we want to detect anything unusual, before it evolves into something more serious. Wouldn’t it seem logical for business executives to want to do the same for detecting dysfunctional organizational issues before they become toxic? Today’s physicians rely on data analytics from tests done on blood and other body functions because what c
Charles Follett
Apr 11, 20221 min read


Billy Beane, Peter Brand, and You
What the Oakland A’s accomplished in 2002 was just short of miraculous. Winning twenty games in a row broke a record that stood since the 1947 Yankees. They followed that up by winning the American League West. What shocked the baseball world is how they did it – fielding a team of overlooked, ragtag players whose payroll was one third that of the Yankees. Was it miracle or a cunning strategy that you could also benefit from, even if you don't follow baseball or sports in gen
Charles Follett
Feb 15, 20224 min read
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